Visualize Success

Chapter five opens with a great scenario, it mentions how difficult it is to transition to newer technology. This is so true, in my department we have the pro-technology people, and these people are more than willing to embrace any new technology. Then you have the anti-technology people, these people do exactly what the author mentioned, they will “cry and protest” through every step of the new changes. I like the idea of creating a “tag line” I think something like this would help in convincing people that what you are doing is for everyone’s benefit. A good tag line in my department would be, “with this new program you will not have to get up from your desk to get your coffee.” With the distinct division in my department, what we need is a person that can unite the clans; otherwise we will remain in the same situations. Some individuals want to stick to doing it the old fashioned way while others are more than willing to adopt any new technology that help provide a better service. The author makes an excellent point when he talks about the communication issue. Having worked in various offices, the lack of communication can devastate the working environment. Good communication amongst the people involved will prevent numerous headaches. As the author states, “One of the key adages of communication is that rumor fills a vacuum.” This could have not been better stated; I worked in a department in which “management” made all the decisions, rarely consulting the “working class.” The moral in this particular department could not get much lower; needless to say, I do not work there anymore. I personally believe that the key to success in anything you do is communication. As long as people are aware of what is going on, they will more than likely participate in any project. My ex-director gave me a tip that I will never forget, he would say that to keep people happy you tire them out with kindness. This simple action will warm the coldest heart; people will not know exactly how to react when you shower them with nothing but kindness. Change is inevitable, and people have two choices, embrace it or fight it. If the change will benefit the masses, why not take it, now if this change harms the masses, fight it till the end.